Bulk Transfer

  • Loan File Indexing
  • Loan Set Up & Processing
  • Data Validation & Reconciliation
  • Collateral Reconciliation/Curing
  • Data Mapping & Coding to System of Record Image
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In Transit/Post Transfer

  • Assignments of Mortgage
  • MERS reconciliation
  • Collateral/Custodial Tracking
  • Borrower Notifications
  • Additional System Setup (VLR & RPA)
  • Tax Lines (RPA & VLR)
  • New Customer Inquiries – hot handling
  • ACH setup

Performing Servicing

  • General Customer Service & Customer Inquiry
  • Payment Processing
  • Year-end Processing
  • Billing Statements & Payment Change Notifications
  • Investor Accounting/Reporting (VLR)
  • Escrow/Escrow Statements
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Early-Stage-Default

Early Stage Default

  • MERS Deactivation & Assignments of Mortgage
  • Collateral Ordering/Tracking
  • FCL Notices, Document Prep, E-Sign & Recording
  • FCL Pre-Referral Checklist
  • GNMA Buyouts
  • Loan Modification – waterfall eligibility models

Late Stage Default

  • POC, MFR & BK Payment Setup & Audits
  • Ad-hoc Escrow Analysis
  • Reinstatement & Judgment Figures, Bidding Instructions/Calcs, Pre-Sale Audits
  • Investor Reporting (SFDMS)
  • Claims Tracking (571) and Invoice Management Property Preservation & Registration
  • Attorney Oversight & Scorecards
Late-Stage-Default
REO

REO

  • Claims Tracking and Invoice Management
  • Property Inspection Ordering/Tracking
  • Property Preservation (grass cuts, interization, etc.)
  • HOA Tracking

Secondary Market Support

  • Pre-purchase reviews with auto-indexing and data extraction
  • Loan boarding (Investor LOS)
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