Elevate your retail experience

Enable Omnichannel Commerce

Seamless shopping experiences

Deliver a consistent shopping experience across stores, web ,mobile, and call centers for higher revenue and brand loyalty.

Enhanced brand loyalty

Dynamics 365 Retail lets your customers redeem loyalty points, gift cards, and coupons across channels.

Omnichannel fulfillment

Enable customers to buy in-store, pick up in other locations, or get home delivery with optimized ordering and fulfillment.

Optimize Merchandising

Streamlined sourcing

Acquire inventory from the right vendor at the right price. Allocate and replenish based on season and demand.

Amplify sales and promotions

Target product and promotion by category, channel, season, loyalty, and tier to impact revenue.

Track product demand

Centrally track product information, categories, assortment, and pricing to offer your products at the right prices.

Gain operational insights

Holistic inventory view

Dynamics 365 Retail helps reduce fulfilment costs, improve inventory utilization, and efficiently manage your business.

Increased inventory visibility

Manage stock counts to enable the right level of inventory at the right locations.

Faster store closing

Optimize fulfillment and reduce costs by synchronizing logistics across sites, warehouses, and transportation modes.


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