Visionet Dynamics 365 Commerce Success Stories

Visionet’s transformative commerce solutions ensure that our clients stay ahead of the curve and are able to drive exceptional customer journeys.

Challenges

Disparate retail operations

Inconsistent customer experience across different channels

Legacy technology that hindered scalability

Inefficient logistics management and fulfillment processes

Services

eCommerce platform modernization

Customer Benefits

Streamlined customer experience across all channels

Cost and time savings with automated workflows

Implementation of omnichannel functionality

Enhanced delivery management system efficiency

Improved margins for core business

Play Video

Visionet Impact

Modernized Mattress Firm’s eCommerce platform

Unified all operations into a single platform

Enabled consistent customer experiences across different channels

Streamlined complex logistics and fulfillment processes

Visit Website

Challenges

Data inconsistencies and information sharing delays due to 14 separate solutions managing business and operations

Legacy technology platform hindered scaling, and modernization

High licensing costs of supporting and maintaining 14 solutions

Services

ERP platform implementation

Retail POS and call center implementation

Self-service customer portal and sales app implementation

Data platform integration

Customer Benefits

6-9% margin improvements with the flexible and configurable pricing engine

25% expansion of direct-to-consumer business

10% reduction in customer services workforce with B2B self-service portals

16% reduction in infrastructure cost

Improved retail payment and posting process

Visionet Impact

Successfully implemented Microsoft Dynamics 365 Finance and Commerce to increase visibility and profitability, and enhance customer and partner experiences

End-to-end digital transformation powered by Visionet’s Essential Supply Chain solution built on Dynamics 365

Microsoft Power Platform provided prebuilt workflows to manage returns, samples, and other merchandizing/stocking policy change approvals

Improved financial process management

Achieved end-to-end partner connectivity with Visionet’s PartnerLinQ

Visit Website

Challenges

Legacy eCommerce store was built on outdated, custom technologies

High customizations hindered the eCommerce platform’s ability to scale and expand

Unoptimized business processes which led to inefficient management of inventory, stock, and other critical supply chain-related processes

Services

Unoptimized business processes

Customer Benefits

Highly scalable platform able to support newly launched brands and products

Real-time ordering and inventory management

Increased efficiency of business processes which led to faster fulfillment right from order placement to delivery

Visionet Impact

Replaced the client’s existing storefront with Microsoft’s complete Dynamics 365 solution with integrated storefront capabilities

Integrated their PIM and Basic Bank systems with Dynamics 365 for inventory, pricing, and ordering operations

Synchronized customer order history by migrating data from the old eCommerce site to Dynamics 365 Commerce

Visit Website

Challenges

Legacy eCommerce store was built on outdated, custom technologies

High customizations hindered the eCommerce platform’s ability to scale and expand

Unoptimized business processes which led to inefficient management of inventory, stock, and other critical supply chain-related processes

Services

B2C eCommerce platform implementation

Customer Benefits

Highly scalable platform able to support newly launched brands and products

Real-time ordering and inventory management

Increased efficiency of business processes which led to faster fulfillment right from order placement to delivery

Visionet Impact

Replaced the client’s existing storefront with Microsoft’s complete Dynamics 365 solution with integrated storefront capabilities

Integrated their PIM and Basic Bank systems with Dynamics 365 for inventory, pricing, and ordering operations

Synchronized customer order history by migrating data from the old eCommerce site to Dynamics 365 Commerce

Visit Website

Challenges

To create an exceptional customer experience

Legacy eCommerce store was built on outdated, custom technologies

Lack of visibility in real-time inventory and order fulfillment operations

Services

Unified Integrated eCommerce Platform

Customer Benefits

Essential features such as site navigation, search, product listing, product details, and payment connector.

Loyalty login and management

Real-time inventory and streamlined order fulfillment

Visionet Impact

Allowed Dobbies to develop an engaging, interactive shopping experience

Delivered an efficient eCommerce platform during the Pandemic

100% remote implementation of Dobbies Garden Centres project

Visit Website

Challenges

Non-intuitive user experience

Outdated technologies

Microsoft Dynamics AX 2009

Implementation

Visionet transformed Rockler’s legacy ERP via a seamless transition to a cloud-based digital system

Customer Benefits

Enhanced eCommerce portal

Advanced analytical capabilities

Quality customer support

Visionet Impact

Seamless transition to a cloud-based digital system

Integration of the latest integrations, and sales modules

Seamless migration towards Microsoft Dynamics 365

Visit Website

Challenges

Due to COVID-19, they were looking to transform their brick-and-mortar store into a seamless digital experience

No significant online presence

Existing channels were not integrated

Unoptimized inventory, billing order management

Services

B2C eCommerce platform implementation

Customer Benefits

Unified enterprise platform for both supply chain operations and commerce management

Centralized management of both commerce and brick and mortar stores

Play Video

Visionet Impact

Quickly deployed web store for the ONLY brand

Loyalty and gift cards integrations

Omnichannel payment management between online and in-store channels

Customized responsive web store theme built from the ground up

Testimonials

Visionet Dynamics 365 Commerce

Duis mauris augue, efficitur eu arcu sit amet, posuere dignissim neque. Aenean enim sem, pharetra et magna sit amet, luctus aliquet nibh. Curabitur auctor leo et libero consectetur gravida. Posuere dignissim neque. Aenean enim sem, pharetra