Visionet Dynamics 365 Retail & CPG Stories

Visionet’s retail and CPG expertise and industry knowledge ensures that our clients stay ahead of the curve through swift digital transformation.

Challenges

Disparate retail operations

Inconsistent customer experience across different channels

Legacy technology that hindered scalability

Inefficient logistics management and fulfillment processes

Services

eCommerce platform modernization

Customer Benefits

Streamlined customer experience across all channels

Cost and time savings with automated workflows

Implementation of omnichannel functionality

Enhanced delivery management system efficiency

Improved margins for core business

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Visionet Impact

Modernized Mattress Firm’s eCommerce platform

Unified all operations into a single platform

Enabled consistent customer experiences across different channels

Streamlined complex logistics and fulfillment processes

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Challenges

Lack of operational efficiency

Outdated legacy ERP solution which prohibited adoption of modern technologies

Disoriented supply chain which led to inventory risks

Services

Implementation of end-to-end, cloud-enabled enterprise platform with embedded AI and analytics

Customer Benefits

Improved employee and customer experience through sophisticated workflows and modern tools

Enhanced supply chain visibility and management

Streamlined business processes

Frictionless multi-channel operations to maintain a supply/demand balance

Visionet Impact

Implemented HauteLogic – Visionet’s end-to-end, cloud-enabled enterprise platform with embedded AI and analytics that delivered a comprehensive suite of state-of-the-art modular components

Uplifted technological and operational infrastructure using Microsoft Dynamics 365 Supply Chain, Finance, and Commerce

Enhanced collaboration between retailers, manufacturers, and wholesalers to achieve remarkable collaborative efficiency

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Challenges

Legacy eCommerce store was built on outdated, custom technologies

High customizations hindered the eCommerce platform’s ability to scale and expand

Unoptimized business processes which led to inefficient management of inventory, stock, and other critical supply chain-related processe

Services

Implementation of modernized CRM capabilities that fulfill Frette’s emerging Customer Service needs

Customer Benefits

Highly scalable platform able to support newly launched brands and products

Real-time ordering and inventory management

Streamlined business processes

Increased efficiency of business processes which led to faster fulfillment right from order placement to delivery

Visionet Impact

Replaced the client’s existing storefront with Microsoft’s complete Dynamics 365 solution with integrated storefront capabilities

Integrated their PIM and Basic Bank systems with Dynamics 365 for inventory, pricing, and ordering operations

Synchronized customer order history by migrating data from the old eCommerce site to Dynamics 365 Commerce

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Challenges

Non-intuitive user experience

Outdated technologies

Microsoft Dynamics AX 2009

Implementation

Visionet transformed Rockler’s legacy ERP via a seamless transition to a cloud-based digital system

Customer Benefits

Enhanced eCommerce portal

Advanced analytical capabilities

Quality customer support

Visionet Impact

Seamless transition to a cloud-based digital system

Integration of the latest integrations, and sales modules

Seamless migration towards Microsoft Dynamics 365

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Challenges

Legacy eCommerce store was built on outdated, custom technologies

High customizations hindered the eCommerce platform’s ability to scale and expand

Unoptimized business processes which led to inefficient management of inventory, stock, and other critical supply chain-related processe

Services

Unoptimized business processes

Customer Benefits

Highly scalable platform able to support newly launched brands and products

Real-time ordering and inventory management

Increased efficiency of business processes which led to faster fulfillment right from order placement to delivery

Visionet Impact

Replaced the client’s existing storefront with Microsoft’s complete Dynamics 365 solution with integrated storefront capabilities

Integrated their PIM and Basic Bank systems with Dynamics 365 for inventory, pricing, and ordering operations

Synchronized customer order history by migrating data from the old eCommerce site to Dynamics 365 Commerce

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Visionet

Challenges

Due to COVID-19, they were looking to transform their brick-and-mortar store into a seamless digital experience

No significant online presence

Existing channels were not integrated

Unoptimized inventory, billing order management

Services

B2C eCommerce platform implementation

Customer Benefits

Unified enterprise platform for both supply chain operations and commerce management

Centralized management of both commerce and brick and mortar stores

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Visionet Impact

Quickly deployed web store for the ONLY brand

Loyalty and gift cards integrations

Omnichannel payment management between online and in-store channels

Customized responsive web store theme built from the ground up

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Testimonials

Visionet Dynamics 365 Commerce

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