Achieving omnichannel enablement is at the top of many retailers’ wish lists. Do you have an effective strategy to achieve the seamless flow of universally accessible business information?

Without creating a shopping experience that’s fully connected and consistent across customer touchpoints – from launching a marketing campaign and customer order fulfillment to billing and delivery – you’ll remain exposed to a high risk of customer churn.

Speakers

Ali Zubairy

Vice President, e-commerce

VISIONET SYSTEMS

Deepak Das

SVP - Marketing

Visionet Inc.

View Webinar Recording

Agenda

  • What is true omni-channel enablement?
  • How to achieve a unified customer view across all sales channels
  • How to deliver consistent brand experiences across all customer touchpoints
  • Integration approach for B2C vs B2B retailers
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