Business Overview
A leading specialist insurance company, operating across Europe, the US, and the Pacific, offers services in professional indemnity, property, marine, and more. They faced inefficiencies in their Credit Control team’s monthly reporting, which was manual, time-consuming, and error-prone.
The Challenges
The manual process for generating monthly reports involved pulling data from multiple systems and was prone to delays and inaccuracies. The company needed a more efficient, reliable solution to improve productivity.
The Solution
Visionet implemented an automated solution that utilized bots to streamline data retrieval, classification, and reporting. This automation reduced manual effort, improved accuracy, and sped up the entire reporting process, allowing the team to focus on strategic tasks.
The Impact
- 18.8 FTEs saved
- $66,176 monthly cost savings
- 24x increase in monthly transactions
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