Engineering better healthcare outcomes
We help healthcare, life sciences, and healthtech organizations simplify the complexity behind Customer Experience Transformation.
Our solutions address the root causes of poor experiences by fixing disconnected tools, siloed data, and rigid systems. We engineer AI-enabled, interoperable platforms that deliver at scale.
Why healthcare experiences stay broken
Despite years of digital investment, healthcare organizations still struggle with fragmented data, disconnected workflows, and poor AI adoption in daily operations.
The result is patient drop-offs, provider inefficiencies, and underperforming commercial teams.
Visionet solves these challenges by addressing complexity at the core. We rewire data, processes, and decision flows so that downstream experiences become simpler, faster, and more human.
Who we serve and the problems we solve
We structure our work around the business challenges our clients face, not internal service lines.
Life sciences
Pharma, biotech, medtech, and diagnostics
Key challenges:
- High patient drop-offs in access and support programs
- Fragmented HCP and patient engagement across channels
- Slow clinical trial enrollment and poor site engagement
- Lack of real-time operational insights across commercial functions
Our solutions:
- AI-powered patient support platforms that reduce initiation and adherence barriers
- Unified brand engagement hubs with AI-driven content orchestration
- Digital trial enablement tools that accelerate enrollment and engagement
- Intelligent commercial operations engines for field teams and medical affairs
Healthcare providers
Hospitals, labs, provider networks, and specialty pharmacies
Key challenges:
- Disconnected digital front doors and fragmented appointment flows
- Prescribers lacking visibility for referrals, authorizations, and care coordination
- Poor orchestration across diagnostics, treatment, and follow-up steps
- Manual and slow revenue cycle and service operations
Our solutions:
- AI-driven digital front door frameworks for patients and providers
- Provider enablement tools that streamline decision support
- Care coordination platforms that integrate diagnostics, scheduling, and treatment
- Intelligent workflow automation across revenue cycle and service areas
HealthTech and CROs
Digital health, CROs, SaaS, instrumentation, and ISVs
Key challenges:
- Embedding scalable AI features into health products
- Building cloud-native, interoperable data architectures
- Scaling engineering and delivery through global models
- Accelerating digital trial and patient engagement operations
Our solutions:
- AI feature engineering for digital health platforms
- Interoperable integration layers across devices, data, and workflows
- Buildout and optimization of Global Capability Centers
- CRO digitalization tools that enable faster trial execution and monitoring
Our solutions
We help healthcare and life sciences organizations modernize operations by combining domain depth with engineering strength. Our solutions span technology, consulting, and managed execution built to simplify complexity and deliver measurable outcomes.
AI and automation
Solving high-friction, manual workflows with GenAI and agentic automation that scale in production.
- Intelligent workflow automation for clinical, commercial, and RCM use cases
- GenAI copilots for field, medical, and patient support teams
- Agentic orchestration of multi-step processes across siloed systems
Data and insights
Unlocking real-time visibility and decision-making from fragmented data.
- Interoperable data platforms and integration layers
- AI-driven analytics for commercial, clinical, and operational functions
- Predictive and prescriptive dashboards for patient access, trial ops, and revenue cycle
Digital front doors and experience platforms
Creating unified, frictionless access for patients, providers, and researchers.
- Omnichannel “front door” with GenAI-powered search and navigation
- Modular engagement hubs for brands, HCPs, and trial participants
- Personalized journey orchestration across clinical and commercial touchpoints
Clinical and commercial operations
Rewiring core processes to improve speed, compliance, and efficiency.
- AI-enabled patient support platforms for access and adherence
- Clinical documentation and coding automation with explainable AI
- Intelligent commercial ops engines for field and medical affairs teams
- Revenue intelligence platforms to track, predict, and optimize financial outcomes
Clinical workflow and provider enablement
Making care delivery more efficient by reducing friction in daily clinical operations.
- EHR and EMR integration across diagnostics, scheduling, and treatment
- Workflow optimization for referrals, prior authorizations, and care coordination
- Embedded decision support tools to reduce provider burden and improve outcomes
Engineering and cloud platforms
Building scalable, compliant digital foundations for healthcare and life sciences.
- Cloud-native, regulatory-ready architectures on AWS, Azure, Salesforce
- AI feature engineering for digital health products and SaaS platforms
- Global Capability Centers for scaled engineering and delivery
Our offerings
We design and deliver solution accelerators that target critical bottlenecks across the healthcare journey.
Problem: Fragmented patient support workflows cause drop-offs, delays, and manual workarounds
Solution:A unified, AI-driven patient services platform with pre-configured journey models, diagnostics, and workflow automation
Outcome:Improved therapy adherence, faster claims resolution, and reduced administrative burden.
Problem: Disconnected sensor data streams make patient monitoring slow and operationally expensive.
Solution: A device-agnostic, AI-enabled ingestion and scoring pipeline with longitudinal dashboards.
Outcome: Reduced site visits, faster safety signal detection, and lower data management costs.
Problem: Multiple disconnected entry points create friction for patients, providers, and researchers trying to access programs, support, or information
Solution:A GenAI-powered digital front door with modular user experiences and intelligent search across programs and content
Outcome: Faster access to information, improved program engagement, and reduced cycle times for service delivery and research enablement
Problem:Manual documentation and coding sap clinician time, create errors, and slow the revenue cycle.
Solution: An AI platform that handles real-time scribing and note generation (Reteta sKribe), AI-enhanced coding (Reteta Bcoder), and predictive assessments, built with explainable models and full HIPAA compliance.
Outcome: Lower clinician burnout, cleaner documentation and codes, faster decisions, and a more efficient revenue cycle.
Why Visionet
We focus on execution, not theory. We build operational systems that run in production for some of the world’s most complex healthcare environments.
Domain expertise
Deep experience across healthcare and life sciences, with a focus on specialty and rare diseases.
Cross-sector advantage
Proven frameworks from Retail and CPG, adapted to improve patient and provider engagement
AI and engineering depth
Production-grade GenAI and data solutions built on AWS, Salesforce, and other leading platforms
Built for scale and compliance
Modular, regulatory-ready solutions designed for real-world deployment
Real-world impact
Ready to simplify the experience behind better outcomes?
Whether you’re modernizing trial operations, unifying access programs, or building the digital layer that ties it all together, we help you build for impact across the entire patient journey.
Contact Us
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