With ever-changing regulatory rules and requirements especially in the post-COVID era, Originators and Servicers must be vigilant to ensure QC and QA programs are working to mitigate downstream financial and reputational risk. The CFPB has announced its intention to pursue any firm which gave incomplete or inaccurate information to consumers. Challenged with resource and liquidity constraints and limited information companies had to make hard choices. Through its Oversight and Audit programs, the industry experts at Visionet can not only ensure your processes are built to offer the best Customer Service possible, but with their experience in navigating FNMA/FHLMC and FHA/VA requirements, Consent Orders, the AG Settlement and CFPB investigations, Visionet can ensure your readiness for the inevitable regulatory reviews.
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