Dynamics 365 CRM

Forge and strengthen your organization’s customer relationships

Enhance service quality and enrich customer engagement for improved profitability

Microsoft Dynamics 365 CRM is an integrated, data-driven solution that helps you track leads, pipeline, and marketing. It streamlines processes to improve customer engagement. Designed for growing businesses, Dynamics 365 CRM transforms and streamlines business operations by centralizing customer information. Use some or all Dynamics 365 CRM and ERP modules as a seamless solution that improves and simplifies complex customer engagement.

SOLUTIONS

How we help

Sales

Sales force automation with unified relationship data and built-in AI

Marketing

Leverage intelligent marketing to attract, engage, and retain customers

Customer Service

Create effortless, personalized support experiences across all channels and devices

Field Service

Enhance preventive and corrective service capabilities

Project Service Automation

Manage profitable projects with confidence

Explore Microsoft Dynamics 365

Insights

Insights, Perspectives, And News

Blogs

Embracing next-generation retail with Direct-to-consumer eCommerce

Retail has undergone a significant transformation with businesses putting customers at the epicenter of the shopping experience. For a long […]

Blogs

Orchestrating cloud-native success with Containers and Kubernetes

In their quest to offer new value and innovation from conventional cloud strategies, many organizations used the traditional “lift and […]

Blogs

Omnichannel Customer Experience: The Fastest Way to Improve Customer Retention

We know you want to acquire new customers. But what is better than acquiring a new customer? The answer is […]

Blogs

How integrated EDI improves data visibility and shortens order cycles

Because of an increasingly complex supply chain, finance and supply managers in manufacturing and retail organizations face significant challenges finding […]

Blogs

Creating an Effective Map of the Customer Journey

Sustainable retail success requires a thorough understanding of the journey that your customers embark on, from initial interest and product […]

Blogs

Is Dynamics 365 Commerce right for your eCommerce needs?

The retail industry has undergone major changes over the years but the magnitude of these changes was never so pronounced […]

Blogs

Better Than BERT: Novel Deep Learning Models for Natural Language Processing

At the end of 2018, researchers at Google introduced a new groundbreaking Natural Language Processing technique called Bi-directional Encoder Representations from Transformers […]

Blogs

Visionet Uses Proprietary Technology to Deliver HUD-1

Visionet Uses Proprietary Technology to Deliver HUD-1 Statements in Thirty Minutes or Less Cranbury, NJ, June 18, 2013 – Visionet sets a new best practices standard for delivering complete and accurate HUD-1 statements in under 30 minutes.

Blogs

Selecting the Right EDI Solution Partner

Communication with suppliers, vendors, and other trading partners is an essential

Blogs

Basics of Retail Process Integration

You’ve designed and produced an exciting new product, and your marketing team has generated a lot of buzz.

Blogs

eCommerce Reimagined: How the mobile-first approach transformed Shoebacca

In 2020, 61% of the web traffic originated from mobile devices. Revolutionary development in mobile technology and the evolution of […]

Blogs

Observability and AIOps: The Essential Duo for Effective IT Operations

Today’s IT teams thrive in dynamic environments leveraging agile methodologies, continuous integration/continuous delivery, and distributed services across the multi-cloud realm. […]

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