Dynamics 365 F and O Training Consultant

Job Description:
You are passionate about training. You have a history of successfully developing content for learning and development projects. You are known for your excellence in creating top-notch course content. If this describes you, then you may be a fit for our Training Consultant position.

Education:
Bachelor’s or Master’s degree (or graduate level coursework) in Training, Instructional Design, Human Resources, Organizational Development, Human Performance Technology, or related field.

Role Responsibilities:
As a Microsoft D365 F&O Training Consultant, you will be responsible for the following:

• Finalizing the overall program Training Strategy and creating the Training Plan
• Creating a role-based, instructor-led curriculum for D365 end users in Sales, Finance, Supply Chain, and Commerce (POS Store Inventory)
• Analyzing training requirements and providing input to the learning curriculum
• Developing and editing D365 Task Guides/Recordings; developing course presentations, course outlines, quick reference guides, and other training documentation
• Collaborating with leads and subject matter experts to develop courseware and documentation
• Collaborating with the process owners and subject matter experts to document new business processes, related policies, and procedures
• Developing and testing any exercises or demonstrations prior to training delivery
• Providing support and guidance to instructors
• Collaborating with the Program Change Management Team, providing oversight.
   

Role Requirements:
Being a Microsoft D365 F&O Training Consultant requires the following:

• 5 to 10 years of experience creating learning materials to support the major ERP ystems (Microsoft Dynamics)
• Ability to develop and edit Task Guides and Task Recordings in Microsoft D365
• Ability to assemble a role-based training curriculum for all identified end users
• Ability to confirm learning strategies based on client requirements, available resources, and project parameters
• Ability to develop course outlines, presentations, and required quick reference guides
• Ability to work closely with clients and subject matter experts to develop materials
• Understanding of the quality review process related to course materials
• Ability to meet deadlines and manage a variety of concurrent tasks
• Development of courseware templates and standards, as needed
• Understanding of the integration between training, security, and organizational design
• Proficiency with Microsoft Office applications
• 3-5 years of previous experience developing instructor-led courseware using MS Office applications (Word, PowerPoint)
• Experience in analyzing training requirements and developing training curricula
• Experience in collaborating with business analysts and subject matter experts on loading and building data to support the delivery of classroom training
• Experience in using one or more of the following training development/documentation tools:
  • OnDemand
  • uPerform (Productivity Pak)
  • Resite
  • Camtasia
  • User Productivity Kit (UPK)
  • Lawson Learning Accelerator
• Experience in delivering instructor-led training
• Management of project training deliverables
• Ability to develop and implement quality management processes
• Strong problem-solving skills
• Excellent leadership abilities
• Ability to understand and apply key organizational and change management concepts in the development and deployment of the training program
• Ability to develop and implement an evaluation strategy for training
• Excellent oral and written communication skills
   

Key Skills:

• Competency design and development
• Curriculum design and development.
• Blended training program design and development.
• Willingness to travel as required.