Dynamics 365 Functional Consultant (Manufacturing)


Digital – Enterprise Services


USA (Remote)



Experience Level:


Job Description

Role Overview:

As the functional consultant, you will initially support the D365 implementation and system processes for the Production Control module in Dynamics 365 F Finance and Operations (F&O). This role will be the liaison between the business team members and the technical D365 team and will eventually cover post-Go-Live support for the continued operations of D365 by eliciting, understanding, and documenting requirements (BRDs); facilitating and documenting system design and procedures, testing new and existing functionality, documenting issues, executing test cases and preparing procedures (SOPs) and training material.

Duties & Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty listed below:

  • Act as functional lead and subject matter expert on MS Dynamics 365 F&O functionality (Production Control Module)
  • Gather and document business requirements and/or use cases through various techniques (e.g., work sessions, demos, and interviews).
  • Define and document system requirements utilizing process flows, use cases, and other methods.
  • Document the functional design of the business requirements
  • Able to do all configurations in D365 for the Production Control Module (for Process, Discrete, and Lean Manufacturing).
  • Experience in production functionality (handling materials, planning and executing routes and operations, costing sheets, capacity planning, scheduling, Shop Floor Management, product cost tracking)
  • Develop the required deliverables for F&O business processes for systemic change (functional designs, test cases, training materials, SOPs).
  • Train users in new software and procedures
  • Work with PMs and follow process and project methodology, ensuring proper implementation and adoption.



The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • 5+ years of experience with Microsoft Dynamics AX/D365 as an implementation consultant
  • At least 2 full life cycle implementations experience in the Production Control module (for Process, Discrete, and/or Lean Manufacturing types).
  • Experience with Microsoft Dynamics 365 F&O implementation in the Production Control Modules.
  • Experience working with Azure DevOps
  • Experience in creating integration design documents using any iPaaS platform
  • Self-motivated and able to perform duties under minimal supervision
  • Ability to write reports, business correspondence, SOPs, and procedure manuals
  • Ability to conduct user training sessions
  • Relevant certifications in Dynamics 365 will be a plus.