Visionet Systems, a leader in unified ERP and e-commerce implementations for Retail and CPG, announced a strategic partnership with Vitamin World, a retailer of nutritional supplements and wellness products with stores across the US. Visionet will assist Vitamin World in transforming their digital commerce infrastructure, with a strong focus on seamlessly integrating their online channel, brick-and-mortar stores and backend supply chain processes.
“Providing consistent experience across all sales channels and harvesting deeper understanding of our customers is important to us. These insights will allow us to align our supply chain with varying consumer demand, diversify our assortments and provide an engaging and consistent buying experience for our customers, said Michael Madden, CEO of Vitamin World. “By adopting a unified, Omni-channel retail model across sales and supply chain, Vitamin World will become a leaner, modern and more profitable retail outfit”.
The new unified digital solution will provide consistent performance measurement and a more holistic understanding of the day to day business operations by integrated retail with the supply chain and mechanizing. Best of all, Vitamin World’s customers will enjoy a quicker, simpler, and more streamlined customer service whether they shop online or visit a retail outlet. “The new solution will help bring efficiencies to the supply chain operations, and enable Omni-channel functionality across Vitamin World’s online store, call center, and brick-and-mortar outlets”, said Venky Govind, CIO of Vitamin World.
Visionet will implement Microsoft’s cutting edge cloud based ERP, Dynamics 365 Operations for Retail and will fully integrate the online channel using its CommerceLink solution. According to Rooban Soni, SVP Sales, Visionet Systems, “This new Microsoft Azure cloud based solution along with CommerceLink and Retail Analytics will provide Vitamin World the flexibility and unhindered scalability as the business grows”.
This initiative is expected to have a profound, transformative effect on sales and supply chain operations at Vitamin World, with more effective business processes that generate results with fewer steps, enhanced reporting and forecasting, lower operational overheads and improved customer satisfaction.
About Visionet Systems
Headquartered in Cranbury, NJ, Visionet Systems, Inc. (visionetsystems.com) is a full-service solutions and consulting company that delivers software solutions, services, and technology-led BPO products built on a best-of-breed technology with the philosophy to help its customers increase business agility, drive down costs and reduce risk. Visionet has deep competencies in the Omni channel retail, fashion apparel, consumer packaged goods, mortgage Industry and offers high-performance, cost-effective solutions with focus on delivering value and exceeding customer expectations.
About Vitamin World
At Vitamin World, we believe that nutrition starts at the source. We travel the world to find the freshest, purest, and potent health ingredients in order to craft the highest quality vitamins and supplements for our customers. And our high quality doesn’t just apply to our products; it applies to our people. Our staff of trained and friendly Associates in our hundreds of stores nationwide can help guide you on your journey to becoming your best self. Whether you’re a wellness novice or a health enthusiast, Vitamin World is committed to bringing quality ingredients, products and people, from the source to you.