Retail is undergoing a radical change: increased mobile usage and the convergence of eCommerce and in-store retail have dramatically altered consumer behavior.

Speakers

Azhar Manzoor

Big Data Evangelist

VISIONET SYSTEMS

View Webinar Recording

Given this transformation, it is imperative for retailers to:

  • Understand the underlying differences between operating in a traditional BI sense versus an omni-channel sense
  • Use this knowledge to create a winning strategy
  • Reduce customer churn, which translates to higher customer acquisition costs and lost revenue
This webinar presented guidelines based on successful BI deployments that help retailers:
  • Understand consumer needs
  • Remain relevant in the eyes of the customer
  • Increase their overall spend
  • Reduce churn
  • Increase profits