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4 Reasons Why You Need to Upgrade From AX 2012 to Microsoft Dynamics 365

4 Reasons Why You Need to Upgrade From AX 2012 to Microsoft Dynamics 365

Feb 17

In October 2021, Microsoft announced that it was ending its mainstream support for Dynamics AX 2012. Are you considering upgrading to Dynamics 365? It’s time you made the decision.
The move was expected as Microsoft has been putting all its efforts into pressing businesses to move to Microsoft Dynamics 365. In 2016 Microsoft pushed forward Dynamics 365 as a powerful ERP solution that offered wider scalability with dynamic features as compared to Dynamics AX 2012. The year 2023 demands organisation’s to adopt modernisation and look for newer technology stacks that can help them achieve their goals. 
Microsoft Dynamics 365 offers the perfect opportunity for organisations to adapt faster. We have collated some of the key reasons why organisations should choose to upgrade to Dynamics 365. If the below reasons are relevant to you then you must make the switch.

Are you still on Dynamics AX 2012, wondering if it's time to upgrade to Dynamics 365? With Microsoft ending their mainstream support for AX 2012 in October 2021, it is the perfect time to make the switch now.


Dynamics 365, launched in 2016, is a great tool that offers a wide range of features to help give your business achieve a competitive advantage. With so many organizations looking for new technologies, Dynamics 365 is a comprehensive powerhouse that can bring stability to your organization and attract customers with data-driven insights.
Microsoft no longer provides upgrades or patch fixes for AX 2012, and therefore AX 2012 will become irrelevant over time. On the other hand, Dynamics 365 equips your business with cloud-first Enterprise Resource Planning (ERP) capabilities that will keep your business moving forward.
To make it simple, here’s listing out the top 4 benefits organisations can enjoy with upgrading from Dynamics AX 2012 to Dynamics 365:

A powerful cloud-based solution – Experience the “cloud” awesomeness

One reason is that Dynamics 365 is a cloud-based solution, which can provide advantages such as cost savings on infrastructure and IT staff, and easier access to data from any location that is connected to the web. With its powerful cloud-built architecture, Dynamics 365 supports real-time visibility over all of your business processes. This is clearly an advantage as Dynamics AX 2012 is an on-premises platform which limits accessibility for users. An upgrade to Dynamics 365 can also be beneficial as it leverages Microsoft Azure Cloud that offers a global network of data centers and automatic load balancing, which ensures high availability and performance. This means that even during times of high usage, Dynamics 365 can scale to handle the increased load.
Are you facing performance, security and scalability roadblocks with your current AX physical server? You are not alone!
Dynamics 365 offers many advantages over its on-premises counterpart, Dynamics AX 2012. One key advantage is that it is a cloud-based solution, which leads to cost savings on infrastructure and IT staff and allows easy access to data from any location connected to the internet. Additionally, its cloud-based architecture provides real-time visibility into all business processes. 
An upgrade to Dynamics 365 also leverages the Microsoft Azure Cloud, offering a global network of data centers and automatic load balancing for high availability and performance, even during times of high usage. This upgrade offers an ecosystem of applications built around the Microsoft Azure Cloud, providing a complete eco system of related services, on-the-go desktop access, managed services, and improved visibility for the entire business infrastructure. This can be a game-changer for your organization.

Scale Higher - Upgrade to Dynamics 365

Scalability is always a huge concern with Dynamics AX 2012. You might get by with running on a smaller scale, but the issue arises when you are looking to expand. AX 2012 just does not cut it with its outdated technology, not to forget it is an on-premise cloud solution. Upgrading to Microsoft Dynamics 365 offers your business the power of the cloud which offers higher scalability. Overall, Dynamics 365 enables a high level of scalability, both in terms of functional and technical scalability, which allows organizations to adapt to changing business needs and grow as they see fit.
The world is changing, and SaaS (Software-as-a-Service) is making it easier than ever to scale businesses. With the cloud, businesses can now focus on the most important aspects, and allow automation to take care of the rest. Scalability could be limited with an outdated version. 
Growing your business and reaching new market heights is important. AX 2012 lacks the comprehensive visibility, connectivity, and adaptability to do this. With the Dynamics 365, you have the flexibility to adjust to changing business needs and expand at your own pace, without having to determine the scale from the beginning. Try the switch now and enjoy the positive impact this can create for your business.

Powerful Set of Extended Features

One of the major challenges with Dynamics AX 2012 is its limited features and a lack of industry-specific technology. This could be one of the main reasons why your business is not able to scale across industries. Microsoft Dynamics 365 is loaded with features including modules for finance, human resource management, sales, marketing and inventory optimization. All these features along with the solution’s adaptability capabilities make it an all-round powerful solution.
Looking for a solution that is industry agnostic? Consider investing in this tailored industry solution. The cloud solution is flexible, scalable, and secure, providing everything you need.
Upgrade from Dynamics AX 2012 to Dynamics 365 to equip your business with the tools it needs to compete in today's rapidly evolving market, making your business future-proof.

Making Customer Experience a Priority

In the digital age, customer experience is a major priority for organizations. As consumer behavior has changed drastically, organizations must realize the need to change as well. If you decide to move from AX 2012 to Dynamics 365, one of the biggest advantages you can gain is with data. Dynamics 365 enables you to collect data from multiple touchpoints and integrate them in a consistent customer profile. You will be able to engage better with your customers and enhance the overall customer experience. Furthermore, the upgrade comes with the benefit of great security – Dynamics 365 ensures to always protect your customer data.
With Gartner’s forecast of the IT spend for 2022 to be $4.4 trillion and that it will grow up to 2.4% in 2023, businesses are placing a high value on enterprise technology today. CTOs are constantly looking for ways to improve customer experience and create a tailored approach. Dynamics 365 collects data from key customer touchpoints and uses it to create this experience. Integrating data from multiple channels and a customer-focused strategy will help your business soar.
Upgrading from AX 2012 also comes with added security benefits. With a comprehensive security toolkit built for foolproof verification, you can ensure that sensitive customer data remains confidential, even in these uncertain times. This gives your customers peace of mind and builds trust in your brand.

Visionet’s expertise in Microsoft Dynamics 365 – Visionet makes it easy, simple and risk free!

Visionet ensures seamless migration to Dynamics 365 while ensuring your processes are not compromised. With years of expertise and a pool of talented professionals, we make this job hassle free for you.
Our offerings cater to industries across finance, manufacturing, healthcare, and retail, and cover a broad range of capabilities, such as a robust customer data platform, support for sales, marketing, and supply chain. Our goal is to help our clients achieve a positive return on investment and streamline implementation.
Discover our Microsoft-powered ERP solutions and take the first step towards the upgrade by scheduling a free evaluation with us! Contact our experts today and learn more.