Streamlining Data Operations for a National Home Goods Retailer

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Our client is a national home goods store with over 2,500 locations across the US, generating multi-billion-dollar revenue annually. Visionet streamlined its data operations and improved efficiency and performance through DataOps.

Challenge

The absence of a dedicated team to manage data operations resulted in operational delays for the client. They also lacked a formal mechanism for incident handling and did not have defined processes in place to promptly address pipeline failures. Additionally, the client's diverse technology stack added complexity to operations management and created bottlenecks in timely data availability for business users.

Solution

Visionet established a dedicated DataOps team for the client, which was responsible for ensuring smooth operations of data pipelines and ETL across technologies. We also implemented a structured approach and formal processes for the client to ensure timely data availability for business users. Along with a formal alert generation mechanism, Visionet also created data observability reports and dashboards to enable proactive identification of potential issues, reduce the number of errors and alerts, and improve data quality across the data lifecycle.

Impact

  • Enhanced Operational Efficiency
  • Streamlined ETLs & Jobs
  • Reduced Delays
  • Better Collaboration
  • Timely Error Analysis
  • Informed Decision-Making

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