Hands-On Lab: From Idea to Agent

Gemeinsam mit Microsoft laden wir Sie zu einem exklusiven Event ein, bei dem wir zeigen, wie Unternehmen bereits heute mit intelligenten Agents auf Basis von Microsoft Copilot Studio und Power Platform ihre Effizienz steigern, Abläufe automatisieren und echten Mehrwert schaffen.

Tomorrow’s retail, today: AI-driven innovation with Microsoft Dynamics 365

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AI in retail is no longer a luxury—it’s the engine driving competitive advantage. From hyper-personalized experiences and smarter inventory to real-time fraud prevention, AI in retail empowers associates, boosts efficiency, and builds customer loyalty. With Visionet and Microsoft Dynamics 365, retailers gain a strategic roadmap to impact—and lead the future with confidence. 

Ready to move from insight to action?

Whether you’re exploring new opportunities, solving operational challenges, or planning your next stage of growth, Visionet can help you move forward with clarity and confidence.

Speak with our experts to explore how we can support your business goals.


Is Power BI being retired? What the Microsoft Fabric transition actually means.

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If you have heard that Power BI is being retired, you can relax, but not completely. 

Power BI itself is not going away. Microsoft is retiring Power BI Premium per-capacity SKUs, commonly called P SKUs, and moving customers toward Microsoft Fabric capacity, or F SKUs. Power BI reports, dashboards and semantic models will remain part of the Microsoft analytics ecosystem. 

So, why is there so much confusion? The answer lies in the difference between retiring a product and retiring the way that product is licensed and supported. 

Ready to move from insight to action?

Whether you’re exploring new opportunities, solving operational challenges, or planning your next stage of growth, Visionet can help you move forward with clarity and confidence.

Speak with our experts to explore how we can support your business goals.


Dynamics 365 Customer Engagement: A complete guide

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A customer calls support about an issue. The service team sees one part of the story. A field technician sees another. The sales team has a completely different view of the same customer. Marketing has more data sitting in yet another system. 

The customer, meanwhile, expects the company to know all of it. 

Ready to move from insight to action?

Whether you’re exploring new opportunities, solving operational challenges, or planning your next stage of growth, Visionet can help you move forward with clarity and confidence.

Speak with our experts to explore how we can support your business goals.


AI customer service software: How to choose the right platform for your team

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Customer expectations are changing faster than many contact centers can keep up. Customers want quick answers, fewer transfers, and seamless conversations across voice, chat, messaging, and digital channels. At the same time, service teams are expected to handle more interactions without continuously increasing headcounts. 

Ready to move from insight to action?

Whether you’re exploring new opportunities, solving operational challenges, or planning your next stage of growth, Visionet can help you move forward with clarity and confidence.

Speak with our experts to explore how we can support your business goals.


Power BI Premium retirement: What enterprises need to know

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Microsoft’s Power BI Premium retirement is far beyond a licensing update. For enterprises running business-critical analytics on Power BI Premium capacity, timely decisions are required around migration, capacity planning, cost management, governance, and operational continuity. 

Microsoft is retiring Power BI Premium per-capacity P SKUs and directing customers toward Microsoft Fabric capacity. Organizations that still use P1 through P5 capacities should assess their current environment and plan their transition before their existing agreement expires. 

Ready to move from insight to action?

Whether you’re exploring new opportunities, solving operational challenges, or planning your next stage of growth, Visionet can help you move forward with clarity and confidence.

Speak with our experts to explore how we can support your business goals.


SaaS Breach Risk: Visionet Shows How to Approach SaaS Security Risk to Prevent a Data Breach

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Learn how enterprises can manage SaaS security risks, secure integrations, enforce least-privilege access, and strengthen governance to prevent data breaches.

Ready to move from insight to action?

Whether you’re exploring new opportunities, solving operational challenges, or planning your next stage of growth, Visionet can help you move forward with clarity and confidence.

Speak with our experts to explore how we can support your business goals.


Beyond Pilots: What Mid-Market IT Leaders Need to Know About AI-Powered Managed Services

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Discover how AI-powered managed services help mid-market IT leaders improve efficiency, resilience, compliance, and business outcomes with scalable AI solutions.

Ready to move from insight to action?

Whether you’re exploring new opportunities, solving operational challenges, or planning your next stage of growth, Visionet can help you move forward with clarity and confidence.

Speak with our experts to explore how we can support your business goals.


AI customer support vs. AI customer service: What’s the difference (and why it matters)

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Your AI answered the customer. But did it solve the problem? 

That may be the most important question contact center leaders need to ask as AI moves from experimentation into everyday customer interactions. 

For years, customer support has largely meant helping people find answers: Where is my order? What does my policy cover? How do I reset my password? 

AI is exceptionally good at this. 

Ready to move from insight to action?

Whether you’re exploring new opportunities, solving operational challenges, or planning your next stage of growth, Visionet can help you move forward with clarity and confidence.

Speak with our experts to explore how we can support your business goals.