Modernizing 311/411 citizen services with Dynamics 365 & AI Agents
Learn how AI, Copilot, and Dynamics 365 modernize 311/411 services with automation, faster response, and real-time insights.
Learn how AI, Copilot, and Dynamics 365 modernize 311/411 services with automation, faster response, and real-time insights.
Join us to explore Agentic AI, Dynamics 365 innovations, and real-world enterprise transformation use cases.
We are thrilled to be part of ECS again this year! Join us from 06-07 May at booth #58 and discover how we’re shaping the future of business technology. We’re looking forward to meeting you!
Join Visionet at ServiceNow Knowledge 2026 and experience how enterprises are turning AI innovation into a measurable impact on the ServiceNow platform.
Large-scale event organizations today are expected to deliver seamless experiences across physical venues, digital channels, and mobile touchpoints.
As attendee expectations continue to evolve, legacy systems often struggle to support real-time engagement, intelligent service, and operational visibility across teams.
In this case study, discover how Visionet helped a global marketplace organization transform disconnected event operations into a modern digital contact center and event management ecosystem, built on Microsoft Dynamics 365.
A leading retail organization transformed its fragmented data environment by implementing a modern data platform. By modernizing ingestion pipelines, harmonizing schemas, and establishing a centralized governance framework, the retailer created a unified Customer 360 data foundation capable of supporting real-time analytics and AI-driven insights.
Instead of spending time reconciling disconnected datasets, business and analytics teams can now work from a single, trusted source of omnichannel intelligence.
The actuarial function has always played a critical role in the insurance industry. From pricing policies and forecasting liabilities to ensuring regulatory compliance and maintaining financial stability, actuarial teams sit at the center of risk and decision-making. Their outputs influence everything from underwriting strategies to capital allocation and long-term business planning.
However, while the importance of actuarial work has grown, the way it is performed has not evolved at the same pace.
A leading property and casualty insurer set out to improve underwriting efficiency as submission volumes and document complexity continued to grow. Underwriters were spending significant time reviewing multiple documents and searching for key risk indicators before making policy decisions.