Enhancing enterprise productivity with a GenAI-powered knowledge assistant for a global fashion brand

A globally recognized fashion house transformed enterprise-wide support by deploying a multilingual, GenAI-powered knowledge assistant, boosting productivity, securing sensitive data, and enabling faster access to critical information.

What’s in it for you?

See how the client unlocked smarter enterprise support with:

• Instant knowledge access at scale – AI assistant connected employees to curated knowledge across 12+ domains, cutting down search time and reducing dependency on manual support.
• Support across functions and teams – Enabled 5+ use cases across HR, IT, legal, and customer care through a single conversational interface.
• Secure and compliant architecture – Role-based access control, data masking, and IAM integration ensured sensitive knowledge was shared securely, meeting legal and IT governance standards.
• Multilingual enablement – Deployed in English and Chinese with expansion planned, eliminating language barriers and supporting global teams.
• Automated knowledge management – Auto-ingested updates, semantic search validation, and structured runbooks delivered dynamic, reliable responses with reduced hallucinations.
• Actionable insights and audit trails – Embedded observability and analytics to monitor usage, improve CSAT, and drive continuous optimization.

Redefine how your enterprise accesses knowledge

Download the case study to learn how Visionet’s GenAI-powered knowledge assistant helped a global fashion leader centralize knowledge, cut response times, and improve decision-making across departments.

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