Requirements & Architecture Planning
Program & Project Management
Implementation, Migration & Integration
Enabling an Omnichannel Customer Experience Health
SERVICES
PLATFORMS
Salesforce Commerce Cloud
Microsoft Dynamics 365
CommerceLink
Microsoft Power BI
Microsoft BizTalk Server
Azure
IBM AS/400
REGION
North America
INDUSTRY
Vitamins and Nutritional
Supplements
Visionet delivered an omnichannel customer experience in record time. We implemented and unified the retailer’s eCommerce and ERP platforms to create a seamless, consistent, and personalized experience.
Challenges
Our client is global retailer of vitamins and nutritional supplements that operates over 300 stores across the US. They required a streamlined and mobile-friendly eCommerce experience with fully integrated omnichannel capabilities.
Solution
Using a carefully crafted digital strategy, Visionet delivered an omnichannel customer experience in record time. We implemented and unified their eCommerce and ERP platforms to create a seamless, consistent, and personalized experience across their eCommerce platform and call center.
We unified the client’s online store and call center information, and enabled in-store pickup by streamlining their processes, customer and transaction data, supply chain management, merchandising, and customer service operations.
OUR EXPERT
Speak to a Visionet Expert
Discover how Visionet can help you produce tangible business results using digital technology
More Success Stories
See how we are helping global enterprises achieve digital prowess
cONTACT uS
Get in Touch
