Using a carefully crafted digital strategy, Visionet delivered an omnichannel customer experience in record time. We implemented and unified their eCommerce and ERP platforms to create a seamless, consistent, and personalized experience across their eCommerce platform and call center.
We unified the client’s online store and call center information, and enabled in-store pickup by streamlining their processes, customer and transaction data, supply chain management, merchandising, and customer service operations.