Mattress Firm Optimizes Retail and Ecommerce Operations through Omnichannel Enablement

To optimize Mattress Firm’s retail and eCommerce operations, Visionet enabled omnichannel retail using CommerceLink, our intelligent integration solution for Microsoft Dynamics AX 2012. We also designed and deployed a brand-new eCommerce website while enhancing their existing Salesforce Commerce Cloud websites. We helped Mattress Firm launch multiple cross-channel features, including quote, wish list, available to promise, and buy online, pick up in-store (BOPIS), and assisted in the launch of additional brands using a master architecture that ensured rapid time to market.
Visionet completely revamped Mattress Firm’s BI platform and deployed a sales forecasting and demand planning solution powered by machine learning. We also built specialized in-store customer experience applications and implemented several key enhancements to their financial system in Dynamics AX.