To optimize Mattress Firm’s retail and eCommerce operations, Visionet enabled omnichannel retail using CommerceLink, our intelligent integration solution for Microsoft Dynamics AX 2012. We also designed and deployed a brand-new eCommerce website while enhancing their existing Salesforce Commerce Cloud websites. We helped Mattress Firm launch multiple cross-channel features, including quote, wish list, available to promise, and buy online, pick up in-store (BOPIS), and assisted in the launch of additional brands using a master architecture that ensured rapid time to market.
Visionet completely revamped Mattress Firm’s BI platform and deployed a sales forecasting and demand planning solution powered by machine learning. We also built specialized in-store customer experience applications and implemented several key enhancements to their financial system in Dynamics AX.