Luxury linen brand embraces digital transformation with scalable eCommerce platform

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Luxury linen brand embraces digital transformation with scalable eCommerce platform

Discover how a 160-year-old luxury brand reinvented its digital presence by connecting Shopify with Microsoft Dynamics 365 – and what you can learn from it. 

In today’s fast-paced eCommerce landscape, even the most established brands face growing pressure to modernize. This case study tells the story of how a globally recognized luxury linen company—founded in 1860 and trusted by over 1,000 high-end hotels—partnered with Visionet to overcome serious eCommerce challenges and successfully launch a direct-to-consumer business online. 

Driving digital growth through a composable commerce platform in the eye care industry

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Driving digital growth through a composable commerce platform in the eye care industry

A leading eyecare distributor serving thousands of Eye Care Professionals modernized how ECPs order, track, and get support. Built on Microsoft Dynamics 365 Commerce, the new platform Meet Abby unifies the experience for ECPs and powers white-labeled marketplaces for retail partners without disrupting core operations. 

The future of Shopify Plus: Faster, smarter, AI-driven

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Digital commerce has evolved—what used to be nice-to-have features like speed, personalization, and seamless integration are now the baseline. Customers move fast, and brands need to move faster to meet their expectations. That’s why Visionet has reimagined Shopify Plus for enterprise-grade performance, blending powerful AI capabilities with headless flexibility and full-stack innovation. 

Tomorrow’s retail, today: AI-driven innovation with Microsoft Dynamics 365

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AI in retail is no longer a luxury—it’s the engine driving competitive advantage. From hyper-personalized experiences and smarter inventory to real-time fraud prevention, AI in retail empowers associates, boosts efficiency, and builds customer loyalty. With Visionet and Microsoft Dynamics 365, retailers gain a strategic roadmap to impact—and lead the future with confidence. 

How do retailers benefit from retail consulting services in Canada?

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Retail is not what it used to be. In Canada, the way people shop has changed fast. Online, in-store, curbside, mobile, it’s all connected now. And for most retailers, keeping up can feel like trying to fix the plane mid-flight. That’s where retail consulting services helps. It’s not just advice, it’s hands-on support to help you make better decisions, adopt the right tech, and make retail less chaotic. 

Modernizing retail IT support with GenAI: Reduced workload, faster response times, and ready to scale

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Modernizing retail IT support with GenAI: Reduced workload, faster response times, and ready to scale

A leading retail and eCommerce brand modernized its IT support by integrating Generative AI, enhancing operational efficiency, and improving user experience.
 

What’s in it for you?

Discover how we helped the client achieve:
 

Faster IT support and query resolution – AI-powered virtual assistants to streamline ticket creation, automate queries, and provide instant support, reducing response times.

Scale faster, fulfill smarter with Intelligent Order Management

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Scale faster, fulfill smarter with Intelligent Order Management

Intelligent Order Management (IOM) is a transformative solution designed for retailers across industries- including fashion, grocery, and general merchandise. It enables seamless omnichannel order orchestration, ensuring customers enjoy a consistent shopping experience whether they purchase in-store, online, or through call-in orders. 

Intelligent Order Management: Streamline, optimize, and scale with Visionet

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Listen to this blog

 

In today’s retail world, customer expectations are sky-high. They want the freedom to shop online, in-store, or even by phone—and they expect a smooth experience every time. But for retailers and distributors, managing orders across multiple channels can quickly get complicated. 

That’s where Intelligent Order Management (IOM) from Visionet comes in. Designed for businesses in fashion, grocery, general merchandise, and beyond, IOM simplifies and streamlines how you handle orders—no matter where they come from. 

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