Europe's Major Department Store Launches E-commerce on Salesforce Commerce Cloud in 6 Weeks Amid COVID-19

Client 

A leading European department store with over 40,000 daily visitors and 380,000+ products relied entirely on brick-and-mortar sales. With no digital presence, COVID-19 closures put its revenue at risk. 

Challenges 

Store shutdowns halted sales, leaving no way to engage customers or clear inventory. Urgently needing an eCommerce platform, the client required a fully functional digital storefront within six weeks to maintain operations. 

Solution 

Visionet rapidly implemented Salesforce Commerce Cloud, using SFRA’s pre-built templates and CommerceLink for real-time OMS integration. The site featured an optimized user experience, seamless checkout, and live inventory updates—ensuring a smooth transition to digital commerce while maintaining brand identity. 

Why download this case study? 

• See how Visionet built a luxury eCommerce platform in six weeks. 
• Learn how Salesforce Commerce Cloud powered a seamless online experience. 
• Discover how real-time inventory and order management enhanced operations. 
• Explore how digital transformation helped sustain sales and customer engagement.