Unifying healthcare workflows with Agentic AI on ServiceNow

As healthcare organizations manage growing patient volumes and increasingly complex care journeys, fragmented systems and manual workflows make it harder to coordinate care, maintain visibility, and meet compliance requirements. 

This brochure explains how healthcare enterprises can unify service management on ServiceNow using Now Assist GenAI, enabling intelligent workflows that connect patients, providers, and payers while reducing manual effort and improving operational efficiency. 

What you’ll learn in this brochure 

• Why fragmented systems and operational silos slow down care coordination and service delivery 
• How Now Assist GenAI enables a unified healthcare workspace with a 360° patient view 
• How AI-driven virtual agents, summaries, and intelligent routing reduce administrative burden 
• Where healthcare-specific workflows like vaccine management and pre-visit coordination create impact 
• How Visionet helps healthcare organizations move from disconnected operations to unified, compliant service management 

Learn how Visionet helps healthcare enterprises deploy Now Assist GenAI and scale unified service management across ServiceNow with measurable operational and patient experience improvements. 

Download the brochure