Visionet hilft Südwolle Group voran: Revolutionierung des Wollhandels mit reibungsloser Umsetzung

Leveraging Microsoft Dynamics 365 Commerce and PartnerLinQ, Visionet provided a comprehensive solution that integrated the entire order-to-cash process, resulting in a streamlined customer journey and boosting efficiency and accuracy throughout the organization. 

Challenge

Having unique clients' distribution chain requirements, Südwolle’s Group struggled with the limited capacity of its legacy systems, triggering the following challenges: 

• Lack of a web shop 
• Complex invoicing and repacking computations 
• Real-time inventory management 
• Customer account control
• Systematic assortment management  

Solution 

Visionet successfully tackled Südwolle's Group challenges by providing expert guidance and facilitating the implementation of Microsoft Dynamics 365 Commerce and PartnerLinQ. This comprehensive solution offered Südwolle Group a fully functional web shop with regularly updated catalogs, seamless integration of online experiences, bi-directional data updates, effective invoice totals, stock allocation management, and enhanced UI/UX for mobile and tablet accessibility. 

Results 

• A single, integrated platform for the order-to-cash process  
• Simplified customer journey with direct online order placement  
• Credit/Debit card online payment processing for customers  
• Improved efficiency and accuracy with reduced manual efforts  
• Industry-specific invoices enabled 
• Enhanced UX, order history access, and template management.