Future-Ready:
Digitize, Streamline & Serve
Smarter using Microsoft D365
Unified Commerce Solutions
Transforming public services with Visionet and Microsoft Dynamics 365 Unified Commerce
Discover how leading cities are revolutionizing public services by moving beyond legacy systems and siloed departments. Learn how Microsoft Dynamics 365 Commerce—powered by Visionet’s award-winning services and solutions—enables seamless, citizen-centric experience while driving measurable operational savings.
Why Municipalities Choose Microsoft Dynamics 365 Commerce
Microsoft Dynamics 365 Unified Commerce empowers municipalities to strengthen citizens relationship, streamline operations, and drive growth. With a unified platform that combines AI, automation, and data-driven insights, Microsoft Dynamics 365 Commerce helps deliver personalized experiences, optimize workflows, and enable smarter decision-making.
Unified citizen experience:
End of departmental silos- Provide residents with a single digital gateway for permits, payments, registrations, and support—online, in-person, or on mobile. These are the municipal solutions modern governments need.
Empower your staff, focus on what matters:
Automate routine tasks. Free up your team to solve real problems and deliver high-value services that build community trust. Minimize manual interventions and cut down on overhead with integrated digital workflows-key to successful digital transformation for municipalities.
One platform, every channel:
Serve citizens everywhere: city hall, online portals, kiosks, events, or mobile—delivering a consistent, modern experience.
Actionable insights and transparency:
Get a 360-degree, real-time view of every interaction. Make smarter decisions, track service delivery, and demonstrate accountability.This level of insight drives measurable impact in any digital transformation for municipalities.
Modernize at your own pace:
Leave legacy headaches behind. Transition securely and flexibly—without rip-and-replace.
Security and compliance built-in:
Meet the highest standards for public data, accessibility, and privacy. Trust Microsoft Dynamics 365 Commerce with your most sensitive operations.
Visionet’s expertise and differentiators
From daily operations to citizen engagement, Microsoft’s unified commerce solution and Visionet’s expertise empower
municipal leaders to lead confident, secure, and effective digital transformation for municipalities. Visionet has helped
multiple Canadian cities and municipalities achieve end-to-end digital transformation to deliver measurable results.
Microsoft’s
unified
commerce
solution
Simplify operations with Visionet
Visionet provides services for setting up and configuring
critical business operations and sell services using
point-of-sale and online portals in D365 HQ
Low cost of ownership
Design the system with less
customizations to avoid high
technical maintenance with low
cost of ownership
Seamless digital transformation
Digital transformation
services to move from
on-prem to cloud hosted
secure platforms
Empowering payment providers
Solutions for payment providers/
gateways to build custom/third-
party connectors
Hardware setup
Services to set up and configure various hardware types,
including different versions of receipt printers and cash
drawers
Master data made
seamless
Data massaging and
migration of master data
and opening inventory
balances
SOP to sync property tax
Defined SOP to feed
property tax details into
government’s property
taxation system
Seamless integrations
Integrations with other
applications to support the
whole ecosystem
Experience the power of Visionet’s expertise, combined with Microsoft Dynamics 365 Unified Commerce to transform
public services and enhance citizen engagement.
Live Webinar
Future-ready municipalities: Digitize, streamline & serve smarter using Microsoft Dynamics 365 Commerce
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